All products purchased from, are applicable for return. Customers can return their order within 3 days of the order delivery.

All returns must be in unused condition with all original tags and packaging intact.

The product amount will be credited back to his/her wallet, once we have received the products and quality check is done.

Refund of shipping and COD charges is not applicable.

To schedule a return, please fill in the Return Form which is available in the "My Orders" section of your HELLOHAAT Account. The Reverse Pick up facility is available on limited pin codes.

If you choose to self-ship your returns, you are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to do it through a reliable local courier service.

Note: For replacement, kindly follow the return procedure for the product you want to replace and then use the store credit we give you in HELLOHAAT wallet to place the order for the new product.